Terms of service

Last updated: 09 June 2026

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the PennyLane website and online store. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. About us

These Terms of Service apply to purchases and use of our website operated by PennyLane (“we”, “us”, “our”).

PennyLane
2814 Lindale Cir
El Campo, Texas 77437
United States

Email: Contact@PennyLane.shop
Phone: (979) 319-6688

2. Eligibility

By using our site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

3. Store terms

You agree not to use our products or website for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction when using the services.
You must not transmit any worms, viruses, or any destructive code. A breach or violation of any of these Terms may result in an immediate termination of your access to our services.

4. Product information and availability

We try to display product colors, images, descriptions, and prices as accurately as possible. However, we do not guarantee that your device’s display of any color will be accurate, and minor variations may occur.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, and to limit quantities of any products or services that we offer. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time.

5. Prices and payment

All prices displayed on the site are in the currency shown at checkout and are subject to change without notice.

We reserve the right to correct any errors, inaccuracies, or omissions related to pricing and availability at any time, including after you have submitted your order.

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store, and you authorize us and our payment providers to charge the total amount of your order (including taxes, shipping, and any applicable fees) to your chosen payment method.

6. Orders and acceptance

When you place an order on our site, it constitutes an offer to purchase the products in your cart. We may accept or decline your order at our discretion.

Order confirmation emails acknowledge that we have received your order but do not constitute acceptance. We may refuse or cancel any order, including for reasons such as product availability, errors in pricing or product information, suspected fraud, or issues identified by our payment processor.

If we cancel your order after your payment has been processed, we will issue a refund to your original payment method.

7. Shipping and delivery

Shipping options, costs, and estimated delivery times are shown at checkout and may vary by location. Delivery times are estimates only and are not guaranteed.

Risk of loss for products passes to you when we deliver the items to the carrier. You are responsible for providing a correct and complete shipping address. We are not liable for delayed or undeliverable orders due to incorrect information provided by you or events outside our control.

For more details, please refer to our Shipping Policy if available.

8. Returns, refunds, and exchanges

Our Return & Refund Policy forms part of these Terms. By placing an order, you agree to the terms set out in that policy.

Generally, we accept returns within 30 days of delivery, with free return shipping and no restocking fees, subject to the conditions described in our Return & Refund Policy. Please refer to that policy for full information on how to initiate a return, applicable conditions, and refund timelines.

9. Accuracy of information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We may modify the contents of the site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

10. Third‑party services and links

Certain content, products, and services available via our site may include materials from or links to third parties. We are not responsible for examining or evaluating the content or accuracy of third‑party websites, and we do not warrant and will not have any liability or responsibility for any third‑party materials, websites, products, or services.

Any use by you of third‑party tools or services offered through the site is entirely at your own risk and discretion. You should review the terms and policies of any third‑party websites before engaging in any transaction.

11. User accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our discretion.

12. Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any international, federal, or local regulations, rules, laws, or ordinances
To infringe upon or violate our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses or malicious code
To collect or track personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
To interfere with or circumvent the security features of the site or any related website

We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

13. Intellectual property

All content on this site, including text, graphics, logos, images, and software, is the property of PennyLane or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the site without our prior written permission, except as permitted by law for personal, non‑commercial use.

14. Disclaimer of warranties

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error‑free.

The site and all products and services delivered to you through the site are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement, to the maximum extent permitted by law.

15. Limitation of liability

To the fullest extent permitted by law, PennyLane, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or other intangible losses arising out of or related to your use of the site or products purchased through the site.

Our total liability for any claim arising out of or relating to these Terms or your use of the site shall be limited to the amount you paid to us for the product or service giving rise to the claim.

Some jurisdictions do not allow limitations of liability, so parts of this section may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless PennyLane and our affiliates, partners, officers, directors, employees, and agents from any claim or demand, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms or your violation of any law or the rights of a third party.

17. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

18. Termination

These Terms are effective unless and until terminated by either you or us. You may stop using the site at any time.

If in our sole judgment you fail to comply with any term or provision of these Terms, we may terminate your access to our services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

19. Changes to these Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

20. Governing law

These Terms and any separate agreements by which we provide you products or services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law rules.