Contact us

Contact Us

We’re here to help with questions about your order, shipping, returns, or our products. Please fill out the contact form below or reach out to us using the contact details listed here, and we’ll respond as soon as possible.

For faster support, please include your order number if your message is about an existing purchase.

Support details

PennyLane2814 Lindale Cir
El Campo, Texas 77437
United States

Email: Contact@PennyLane.shop
Phone: (979) 319-6688

Our customer support team aims to respond within 1–2 business days, and many stores place this expectation directly on the contact page to reduce customer uncertainty.

Before you contact us

You may want to check these pages first for quick answers:

• Shipping Policy

• Return & Refund Policy

• Privacy Policy

• Terms of Service

For questions about an order, please include:

• Your full name

• Your order number

• The email address used at checkout

• A short description of your request